---
title: Uploading the Video of Your Drive
description: Once you finish your session, it may take some time for the video to process in the Pulse Labs app. Follow these steps to ensure your video uploads successfully.
---

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# Uploading the Video of Your Drive

## Once you complete your session, the Pulse Labs app may take some time to process the video. Follow these steps to ensure your video uploads successfully.

**Important: DO NOT close or navigate away from the Pulse Labs app during these steps.** 

1. After you finish all the tasks for your session, select **Stop Recording**. 
   
   ![](https://help.pulselabs.ai/hs-fs/hubfs/Stop%20Recording-jpg.jpeg?width=283&height=629&name=Stop%20Recording-jpg.jpeg)
2. The app displays the "Fetching Video" screen. Wait for this loading screen to finish.
   
   ![](https://help.pulselabs.ai/hs-fs/hubfs/Fetching%20video-jpg.jpeg?width=283&height=629&name=Fetching%20video-jpg.jpeg)
3. After your video has been fetched, you have two options: 
     - Select **Re-Record** to restart your session beginning at the Set up GoPro stage. If you choose to re-record, your progress is lost for this session.  
       **Note**: If you lose your progress, you can manually upload your clip following these [instructions](https://help.pulselabs.ai/my-video-failed-to-upload-from-the-gopro?hsLang=en).
     - Select **Upload** to upload your video clip.
   ![](https://help.pulselabs.ai/hs-fs/hubfs/Video%20selections-jpg.jpeg?width=283&height=629&name=Video%20selections-jpg.jpeg)
4. If you get a pop-up message stating that you are not connected to WiFi, select **OK**.   
   Do NOT select **Open Settings**.This will cause your video upload to fail. 
   
   ![](https://help.pulselabs.ai/hs-fs/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio293738697bb9e3e904c37ddb96ee957bfimage.png?width=283&name=downloads.intercomcdn.comio293738697bb9e3e904c37ddb96ee957bfimage.png)
5. After selecting upload,the "Uploading Video" process begins.   
   **Please ensure your camera and phone are within 30 feet of each other while the video is processing.**
   
   Once your video has finished uploading, select **Got It** to continue.
   
   *![](https://help.pulselabs.ai/hs-fs/hubfs/Uploading%20video_1-jpg.jpeg?width=670&height=452&name=Uploading%20video_1-jpg.jpeg)*
6. Review the "Before You Go..." instructions and then select **Got It** to complete your session and video upload.
   
   ![](https://help.pulselabs.ai/hs-fs/hubfs/Before%20you%20go-jpg.jpeg?width=283&height=629&name=Before%20you%20go-jpg.jpeg)
7. Within a few minutes of completing your session, look for an email notifying you that your session is ready to be reviewed.   
   Select **Go to session** to be directed to the Session Feedback task where you can review your transcript and video.

![](https://help.pulselabs.ai/hs-fs/hubfs/Review%20session%20email-jpg-1.jpeg?width=500&height=506&name=Review%20session%20email-jpg-1.jpeg)

 

 

 

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