My payment is overdue, what do I do?

If you believe your payment is overdue, first check your communication channels, including email and your PayPal account, to ensure you haven't received it. Verify that your PayPal email address is correct in the Pulse Labs portal within your profile “my payment info.” If you still cannot locate your payment, reach out to us via email at support@pulselabs.ai with specific study details, and we'll assist you promptly.