How do I factory reset my GoPro?
If other troubleshooting steps have failed to resolve the GoPro's connection issue, it may be necessary to perform a factory reset on the GoPro.
Follow these steps to reset the GoPro back to factory settings.
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On the GoPro device, swipe down on the touch screen and select Preferences.
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Scroll down to Reset and select Factory Reset > Confirm.
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When the GoPro is finished resetting, restart it and go through the initial setup again.
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Open the GoPro Quik app on your mobile phone and select the camera icon in the bottom right corner. Select Continue as Guest and then select Maybe Later.
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Select the second camera icon with the plus symbol in the top right corner. The GoPro searches for the camera.
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If the GoPro doesn't detect it right away, it asks the name of the camera. Enter Hero 8 Black.
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Once the camera is detected, continue to select Next (you can leave the default name as is) until the Control Your Camera screen displays.
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Select Enable Preview.
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When the preview displays, close the GoPro Quik app completely using the multitask menu and then try connecting to Pulse Labs again.