Skip to content
English
Go to pulselabs.ai
  • There are no suggestions because the search field is empty.

How do I complete a session feedback on my desktop or laptop?

A session feedback collects your ratings for the tasks you completed during the session.

After you upload your video clip and complete your session, you'll receive an email notifying you that your session is ready for review.  It's labeled Review Your session and will appear in your inbox within a few minutes of completing your session.

Open the email on your desktop or laptop and select Go to session. This will direct you to the Pulse Labs website. 

Review session email-jpg-1

Once on the website, select Task Ratings for the session you need to review. Follow these steps to complete a rating.

  1. From the Required Ratings section of your To-do items, select Rate to the right of the first task. A pop-up window displays with your video interaction for the selected task.

    Ratings_1

  2. In this window, mark the beginning and end of your video interaction for the selected task. Complete this by using the Video Timeline or Transcript feature.

    Task1_transcript1

    • Video Timeline: Simply drag the yellow selection box to capture the section of the video that contains your interaction for the task.

    • Transcript: Select each message box for the task. Selected message boxes are highlighted in yellow.

  3. Use the search bar to easily locate a particular section of your video. Your selection will be updated in both the Video Timeline and Transcript. 

  4. When you have made your selection, select Continue. Questions display for rating the task.

    Rating session

  5. Rate your task and then select Continue.

Repeat this rating process for the rest of your Required Ratings tasks until you are finished!