Common Questions About ID Verification

Depending on the study, you may need to verify your ID to participate.

  • Why is ID verification needed?

This process helps us validate the identity of our participants, reduces the risk of fraudulent activities, determines eligibility for studies, and enables us to uphold the quality of insights we provide to our clients. Rest assured, any personal information you provide is stored securely and strictly used for research purposes. We adhere to the highest data security standards.


  • Why is my ID verification pending?

Your ID verification status might be pending due to issues like glare/blur, color mismatches, potential fabrication, or tampering. In those cases, we require manual review prior to verification. This process can take time and we appreciate your patience. Should we need more information to help us verify, we’ll be in touch!


  • Why was my ID rejected?

Proof of identity may be rejected if it appears to be photoshopped, edited, or tampered with in any way. If your proof of identity is inconsistent with provided details, we will consider banning your account. We appreciate your understanding of these measures.


  • Is it safe to upload my ID?

Absolutely. Your privacy is a top priority for us. Any personal information you provide is stored securely and strictly used for research purposes. We adhere to the highest data security standards.